IT Support

1 Contact SAME IT Support

For help & advice please email the IT department at it.support@anthro.ox.ac.uk or in an emergency call on +44 (0) 1865 274629 or visit us in the basement of 51 Banbury Road.

Staff Members: Stephen Kavanagh (IT Manager), Chris O'Shea (Senior IT Officer), Stephen Shellard (IT Officer) and Shadi Alsamhouri (IT Officer).

2 Information and Resources

Local IT support is summarised here; Central IT Services provide welcome information here;  To check the status of central IT services (Nexus, Weblearn etc.) please see here; Data Support Services for Researchers is available here, which contains a wealth of helpful advice and resources to support your work.

3 Central IT Provision

IT Services provide a range of services to support you in Oxford. A full list of services is available here; Key amongst these are: Nexus emailOxford Single Sign On (SSO)Wifi and Weblearn.To get the most from IT in Oxford you will need to do some reading!

4 Information Security

Use of the School's IT equipment and network is governed by the following rules and policies: University Regulations for Computer UseUniversity Information Security PolicySchool of Anthropology Information Security Policy.

We appreciate that this is a lot of information to read through and that real world adherence to such policies is sometimes difficult to achieve. However, in the event of an information security incident the ramifications for you and the University could be significant. It is not a defence in law to say that you are unaware of the policies by which you are bound.

If you are working with personal data or other sensitive data types and have any questions of concerns, please email it.support@anthro.ox.ac.uk and we will be happy to help.

Please do not change or move any of the computers or give your credentials to other users. If there is software that is essential to your work that you do not have please raise it with your unit IT Committee representative so that demand can be captured:

ISCA: Prof. Stanley Ulijaszek; ICEA: Jonathan Jong; COMPAS: Mikal Mast; InSIS: Esther Vincente-Gomez; Human Sciences: Sarah-Jane White.

Data Storage and Backup: All staff and students are allocated secure space on the Anthropology server (your home drive usually 'N' or 'H'). This is backed up nightly. Please use these network drives when using department computers. The hard disks in the computers are not backed up.

5 Personal laptops

The University provides two wireless networks - OWL and Eduroam. Both are available in all Anthropology buildings and are widely available throughout the University. See here for more information.

Please bear in mind the following with regard to your personal laptop: 

 6 Staff Information

All workstations are purchased through IT Support. The standard is a Dell desktop with Windows 7 and approved and licensed software already installed by IT Support. This includes Office 2010, Adobe Reader, PDF converter Pro, NVivo, Endnote, 7Zip and Sophos.

Other software can be installed under our University licensing and includes such software as SPSS.

Additional software will require a licence to be purchased through IT.

As stated above, if you need software that isn't currently provided please inform your IT Committee representative in the first instance.

7 Student Information: Computer Locations & Printing

Pitt Rivers Museum: 4 Apple iMac computers and a printer. If you intend to use these computers - Visual & Museum Anthropologists take note - please visit the IT office to set a password as these computers do not use your SSO account.

Student Common Room, Basement at 43 Banbury Road: 2 computers and a printer, the computers are available to all students on a daily first come, first served basis. You logon to these computers using your University SSO username and password.

Institute for Human Sciences, 58a Banbury Road: 2 computers on a first come, first served basis. You logon to these computers using your University SSO username and password.

Library 51-53 Banbury Road: There is a computer provided in the library for checking e-mail and printing. This uses your Bodleian credentials  

DPhil/Postdoc Rooms: There are several DPhil/Postdoc rooms based in 'research units' of the School. These are allocated by a combination of the unit or the Joint Consultative Committee depending on status.

8 Printing

Printers are set-up automatically when you login. For non-staff members there is a printing charge of 3p per printed side. Purchase your printing credits - in units of £1 - from the General Office on the 1st floor of 51 Banbury Road.

If you do not have the full amount of credit to complete your print job, it will not be printed and no credits will be deducted from your account. An initial balance has been issued as follows: 

  • 400 pages for DPhil
  • 150 pages for 2nd year and PRS
  • 100 pages for MSc - all degrees 
  • 50 pages for 1st Year MPhil

 You can check your balance by placing your cursor over the £ icon on the bottom right of your screen.

9 Software

As referred to above, School computers come with a standard set of software. Additional approved and licensed software - such as SPSS - is available on request. Other software (free or paid-for) should be requested first via your unit IT Committee representative. This allows us to (a) track demand and (b) check if either it is already in use or others might want the same thing.

Some software that installs in user space and does not require admin rights have been approved: Google Chrome browser, Firefox browser and Dropbox client. You are responsible for updating these products as they exist in your user space.

Birdcage on the Banks of the Rupununi River (Lewis Daly 2012)

 

 

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